Products with any material made from a protected species under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (“CITES”) are considered as final sale and cannot be returned for exchange or refund.

Online Return Policy

We want you to be completely happy with your order.

Subject to certain exceptions set forth below, if for any reason you are not satisfied, we will gladly accept your return of the merchandise.

Holiday Extented Returns Policy

Purchases made between 1 November and 14 December 2022 can be returned no later than 13 January 2023.

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The Refund

Every unused returned product approved will be reimbursed, in the same currency and through the same payment method used for purchase. A quality assessment for every returned item will be performed by our watchmaking experts. Products not meeting the return policy requirements will be refused and returned back to the customer. You will be notified via e-mail on the status of your return. Personalized products cannot be returned for exchange or for refund. Personalized products include, but are not limited to, products which have been engraved.

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