Online Shipping Policy

TAG Heuer makes every effort to deliver e-commerce orders as quickly and conveniently as possible.

Once your order has been processed, you will receive an email confirming your order has shipped.

To track your order, visit your account or contact our Customer Care team by e-mail or by phone.


Complimentary Express Shipping is included with each order:

  • Next Day Delivery on orders placed before 01:00 PM.
  • Orders placed after 01:00 PM will be shipped the following day.
  • Orders placed after 01:00 PM Friday will be shipped Monday.


  • Packages may be scheduled for Saturday delivery where that service is available. Sunday and holiday delivery are not available.
  • To protect your merchandise, a signature is required upon delivery.
  • Please refer to your shipping confirmation email for exact delivery details.
  • For orders totaling over 50,000 CHF, a TAG Heuer Customer Care representative will contact you to arrange for delivery via secure courier.
  • Orders are available for shipping to all national destinations, carrier´s access point and pick-up in TAG Heuer directly operated stores. At this time, we do not ship to international addresses, P.O. Boxes, or APOs.