Online Shipping Policy

TAG Heuer makes every effort to deliver e-commerce orders as quickly and conveniently as possible.

Once your order has been processed, you will receive an email confirming your order has shipped.

To track your order, visit your account or contact our Customer Care team by e-mail or by phone.


Complimentary Express Delivery is included with each order:

  • Next Day Delivery on orders placed before 12:00 PM.
  • Orders placed after 12:00 PM will be delivered the day after tomorrow.
  • Orders placed after 12:00 PM Friday will be delivered on the next Tuesday.


  • Packages may be scheduled for Saturday delivery where that service is available.Sunday and holiday delivery are not available.
  • To protect your merchandise, a signature is required upon delivery.
  • Please refer to your shipping confirmation email for exact delivery details.
  • For orders totaling over 70,000 AUD, a TAG Heuer Customer Care representative will contact you to arrange for delivery via secure courier.
  • Orders are available for shipping to all national destinations. At this time, we do not ship to international addresses, P.O. Boxes, or APOs.
  • Missed Delivery: If you were not home when delivery was attempted you should have received a card with instructions on how to find your parcel. For further information please visit TollGroup website



Subject to certain exceptions, we gladly accept your product return. We invite you to check our online return policy by clicking on the link below.

All watches


Up for a challenge on the racetrack or looking for a chic urban companion?


Want to discover our latest news? Subscribe to our newsletter and be the first to discover all news from TAG Heuer.

Find the nearest Store

Find the address and opening hours of a store near you.

Find a store