From the moment you purchase your TAG Heuer watch and throughout its lifetime, we make sure your piece is well taken care of and receives seamless service, embodying our endless quest of quality and performance.
Your TAG Heuer watch is made based on years of expertise and tested to ensure that it functions and embodies quality and performance perfectly, regardless of the collection. With our International Limited Warranty, TAG Heuer undertakes to repair, free of charge, any problem with the functions of your watch that result from a manufacturing defect. This International Limited Warranty will be honored throughout the TAG Heuer international network, at one of our official point of sales, or authorized TAG Heuer Service Center, regardless of the country of purchase.
Your TAG Heuer watch is covered by the Limited International Warranty against any manufacturing defect for a period of twenty-four (24) months from the date of purchase (for more information, please read our terms and conditions available hereunder).
To benefit from our International Limited Warranty, the following conditions must be met:
• your international warranty card must have been electronically activated by your TAG Heuer Boutique or your authorized retailer at the time of purchase;
• the serial number engraved on the case must be perfectly legible and no part of the original case back or original serial number must have been removed, modified, falsified, altered, replaced, erased, defaced, or made illegible.
By creating an account and registering your watch online on MyTAGHeuer, you will receive a complimentary warranty extension of three additional years on eligible models.
All models powered by a manufacture movement (Heuer 02, Heuer 02T, TH 20-00, TH20-06, TH20-08, TH 20-09, TH 30-00, TH 31-00, TH 50-00) and purchased from April 1st, 2020, onwards in one of our official points of sales are eligible. Watches must also be registered online on MyTAGHeuer.
The conditions applied under the extension are the same as the TAG Heuer International Limited Warranty. Please refer to the “TAG Heuer International Warranty” section for more information.
All interventions carried out by a TAG Heuer service center as well as components exchanged during such interventions are covered and subject to the same exclusions as the TAG Heuer Limited International Warranty. In order to learn more about the TAG Heuer Watches Warranty Conditions you can download the document below.
All interventions carried out by a TAG Heuer service as well as components exchanged during such interventions are covered during twenty-four (24) months from the date of repair stated on the service invoice.
In case your watch needs to be repaired or serviced, you will find here a list of all our service centres or official points of sale so that you will entrust it to us in the most convenient way for you.
If you want more information on our Warranties and their conditions, please download the relevant leaflet according to the watch you possess.
Our customer service team is at your disposal for any questions or requests for additional information regarding our services.