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By TAG Heuer, TAG HEUER TEAM —  06 Oct 2017

TAG HEUER LAUNCHES PERSONAL ATELIER - A LUXURY DELIVERY EXPERIENCE

Customers Can Now Enjoy a Luxury Delivery and Set-Up Experience To the Location of Their Choice

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TAG Heuer is excited to announce a partnership with Enjoy, a startup company founded by Ron Johnson that specializes in home delivery and tailored set up for tech products. Together TAG Heuer and Enjoy are launching ‘Personal Atelier’, positioning TAG Heuer as the first luxury company and watch brand to launch specialized delivery for its customers.

tag-heuer-personal-atelier
The TAG Heuer Personal Atelier accessories case as seen on display as TAG Heuer launches Personal Atelier

 

TAG Heuer and Enjoy have established a partnership that pays homage to the traditional craftsman studio by offering customers who purchase a Connected Modular 45 smartwatch from tagheuer.com the opportunity to have the watch hand-delivered, set up and personalized in the same day. Personal Atelier complimentary service creates a new paradigm of home delivery, as it allows the online customer to receive the level of personal attention one would expect from a luxury brand delivered right to their doorstep.

President of TAG Heuer North America Kilian Muller, Chief Strategy Officer Bridget Ryan-Berman, Co-Founder and Chief Creative Officer Tom Suiter and Head of Field George Poulios
President of TAG Heuer North America Kilian Muller, Enjoy Team: Chief Strategy Officer Bridget Ryan-Berman, Co-Founder and Chief Creative Officer Tom Suiter and Head of Field George Poulios

 

Founded by Ron Johnson, former senior vice president of Apple Retail, Enjoy is re-imagining the delivery experience for consumers who shop online for luxury and tech products. Enjoy partners with premium brands, such as Sonos, AT&T and Eero, to offer free hand-delivery and setup assistance from friendly, well-trained Experts.

“Enjoy is excited to partner with TAG Heuer, who is world-renowned for their exquisite craftsmanship and amazing customer service,” said Johnson. “This partnership, which is the first of its kind in luxury timepieces, is the perfect match of high-quality products and a high-quality experience that will revolutionize this category.”

“Partnering with Enjoy will provide unparalleled customer service to the TAG Heuer customer and we are ecstatic to be able to offer such personalized care,” said Kilian Muller, CEO of TAG Heuer for North America. “TAG Heuer has always been at the forefront of innovation and we are proud to be the first luxury company and watch brand to partner with Enjoy”.

Personal Atelier is now available to customers in New York City and Long Island for select* TAG Heuer Connected Modular 45 timepieces. To use the service, online consumers can purchase their Connected Modular 45 at tagheuer.com and select Personal Atelier as the delivery method at checkout. 

Personal Atelier will be expanding into other markets next month.

*Look for the Personal Atelier delivery option at checkout when purchasing a TAG Heuer Connected Modular 45.

TAG HEUER LAUNCHES PERSONAL ATELIER - A LUXURY DELIVERY EXPERIENCE

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TAG HEUER LAUNCHES PERSONAL ATELIER - A LUXURY DELIVERY EXPERIENCE

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