Service available in the following countries only :
- Call our Customer Service centre on 01204 861168 to request a shipping kit
- Once requested you will receive this kit by mail
- This kit contains secure packaging and a prepaid Special Delivery bag
- Please enclose a covering letter and warranty card if applicable
- Keep a copy of the certificate of postage
- TAG Heuer offers customers a convenient service for having repairs and maintenance completed on their TAG Heuer watches through the ease of simply making a telephone call. Contact us and we will arrange to have your timepiece picked up from your home, office or other designated location.
- Upon approval of your estimate, for the repair/maintenance cost, we will immediately begin servicing the watch and complete the required work in a minimal amount of time. Upon completion of the work we will gladly deliver your watch to your designated location.
- If delivery is required, the package will be sent by delivery service, so everything can be done with a minimal inconvenience to our customers.
- Please note:
1. This service is available only within Japan (excluding some of her remote islands).
2. If you should cancel the service after your approval on the estimate, you will be charged￥2,100(including tax).
3. The pickup service is free of charge and the delivery charge is ￥840(including tax).
4. Delivery will also become free of charge in the following cases:
- the repair service is provided within the term of warranty
- the watch is to be re-repaired
- the watch is directly brought to any of our direct shops, ‘espace, TAG Heuer Boutiques
- the service is canceled because you decide not to approve the estimate